Hotel Grand Chancellor Auckland

Location: The hotel’s location was absolutely excellent. Situated right in Auckland’s city centre, it was within easy walking distance of major attractions like the Sky Tower, the waterfront, and the shopping on Queen Street. There were also plenty of restaurants and public transport options nearby, which made exploring the city extremely convenient and saved us a lot of travel time. Our room was modern, with a comfortable king-sized bed and a balcony overlooking the city. The room was not only clean and stylish but also very comfortable. The bed in particular was fantastic – extremely cozy with fresh, high-quality linens, ensuring we had a great night’s sleep. We also appreciated having a balcony view of downtown Auckland, which was a wonderful bonus. Everything felt newly renovated and well-maintained, contributing to a very pleasant stay. The staff were very nice and provided excellent service throughout our visit. From check-in to check-out, every employee we encountered was friendly, professional, and eager to help. They even gave us local tips and promptly assisted with any requests we had, which made us feel truly welcome. Their warm hospitality definitely enhanced our experience. The hotel’s breakfast buffet area was clean, inviting, and well-stocked each morning. We really enjoyed the breakfast each morning – it was almost excellent. There was a wide selection of hot and cold dishes, from eggs and pastries to fresh fruit and cereals. The food was tasty, and we left feeling satisfied and well-fed to start our day. It was nearly a perfect breakfast experience, just shy of outstanding due to one or two very minor details, but overall we thoroughly enjoyed it.

I stayed for 2 nights, and I wished I had stayed longer. The hotel was amazing, clean, and sophisticated. The staff were fantastic, the room was perfect, the walk-in shower with the large square shower head was heaven, and the bed was huge and super comfy. I dined in for breakfast, and the food was fresh and delicious. On request, Chris, the chef, was there to make you a yummy gourmet omelet, and Amy, your host was so friendly. The hotel is within an 8 minute walk to the Sky tower and 15 minute walk to the bustling viaduct. Perfect for me as I didn't have a car. I highly recommend it, and I will definitely stay again. Thank you (Pity I can't share all my photos 😀)

Great view from our room. Comfortable beds. Food was good. Had the buffet breakfast, used room service and had a great dinner. Staff were really friendly and accomodating.

The hotel seems very new, everything was very clean. The bed was super comfortable and had a pillow menu should you prefer an alternative to the ones provided. We found the ones provided very comfortable. Reception were very friendly and helpful. They stored our luggage and checked us in when we arrived early in the morning. We had a day of activities planned with the first being at Sky City which was 5 minutes away. There is a coffee shop in the foyer although we did not use it as it was closed when we returned.

We loved our stay! Check-in was quick and easy. Staff were pleasant. Decor was fresh with clean lines and safisticated yet modern. Elevators were quick. The room was well presented and clean. We really valued the amazing quality of the pillows, including the extra long pillows. The bed was nice and comfy. Couch was surprisingly comfortable. The bathroom was user-friendly, good layout, two options of showers head, including rain fall. Handy mirror on swivel above bathroom basin. Breakfast buffet was lovely and worth it. You had pastry and bread options, to bacon, breakfast sausages, fancy baked beans, mushrooms, salad bar, fruit bar, yogurts, cereal, juice options and more. My favorite was the on order omelette with a options of ham, cheese, onion etc. Cooked in front of you. The location of the hotel is a very short 2min walk to Skycity Casino. We opted to utilize the Casino carpark as we could gain free parking from accumulating Premium Card point, saving us some money. Number of eateries on the same street heading towards Queen Street. We valued the discount on the accommodation as a Genius member of Booking.com, which made it highly competitively priced. We will definitely go back if pricing remains competitive.